Privacy information

Information in the contact form

The form asks for your name, phone number, property ZIP code, and a message. You may also provide an email address; email is optional.

The message field lets you describe your service request. Please include only the information needed to explain your question.

How the information is used

Royal uses the details you submit to respond to your request and discuss the service you're asking about, including property coverage and appointment questions.

Where requests are stored

Contact form submissions are stored privately in the website's Cloudflare-hosted database. They are not displayed on the public website. Submission times and a hashed network identifier are also stored to help limit spam; the form does not store your raw IP address.

Analytics and advertising tracking

This website does not include advertising pixels or third-party analytics tags.

Keep sensitive information out of messages

Do not send payment card details, identification documents, passwords, door codes, or other sensitive information through the contact form. You don't need to include those details to ask about service.

Questions about a website request

Call Royal Chimney Sweep & Repair at (878) 787-7592 with questions about information you submitted through this website.

Technical information and abuse prevention

The website stores a timestamp, the page used to send a request, and a salted hash of the network IP address alongside the request. The hash is used to limit repeated submissions. The raw IP address is not saved in the contact-request database. Cloudflare processes network requests as the website hosting provider.

This website does not send automated email notifications when a form is submitted. A receipt means the request was stored, not that an appointment has been booked. For a question about your request or personal information, call (878) 787-7592.